Supervisor Leadership
Supervisor Leadership
Team leadership, shift management, discipline, reporting and training of guards.
Who it is for: Shift supervisors and site commanders.
What you will learn
- Plan duty rosters and manage a shift
- Lead, motivate and discipline a guard team
- Coach new guards on the job
- Report to clients and management
Course outline
Communication, motivation and discipline
Rosters, deployment and handover
Coaching and assessing guards
Client reports and key performance indicators
Revision and proctored online exam
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